Combined Legal Policies for Sarah Lee – Alternative Medium (SLAM)

Effective         Date:           07/06/25\         Contact       Email:              sarah@alternativemedium.com\             Website:

www.alternativemedium.com

Privacy Policy

Sarah Lee – Alternative Medium ("we," "us," or "our") values your privacy. This policy outlines how we collect, use, and protect your personal data in compliance with data protection laws including the UK GDPR, EU GDPR, and other international privacy frameworks.

1.  Information We Collect:

• Name, email address, country of residence, and date of birth (as required based on service)

• Payment and transaction data (processed via third-party providers)

• Device and usage data from cookies and analytics tools

2.  How We Use It:

• To deliver services including spiritual readings, courses, livestreams, and content

• To personalise communication and improve service experience

• To comply with legal obligations and protect user safety

3.  Legal Basis for Processing: We process your data based on consent, contract performance, legal obligations, or legitimate interest depending on the context.

4.  Sharing Data: Your data may be shared with:

• Payment processors (e.g., PayPal, Stripe, Linktree, TikTok Subscriptions, google forms)

• Course and content delivery platforms We do not sell your data.

5.  International Data Transfer: Data may be transferred outside of your country. We use adequate safeguards such as standard contractual clauses to protect your information.

6.  Your Rights: Depending on your location, you may have rights including:

• Access to your data

• Correction of inaccurate information

• Deletion of your data

• Objection to or restriction of processing

• Data portability

• Withdraw consent at any time

7.  Data Retention: Your data is retained only as long as necessary for service provision, legal compliance, and dispute resolution.

8.  Cookies: Cookies help improve your experience and collect usage data. You may manage cookie preferences via your browser settings.

Terms of Service

1.      Eligibility: You must be at least 18 years old to use our services.

2.      Services Include:

• Mediumship readings

• Rescue mediumship & negative entity removal (online/in-person)

• Spirit guide communication

• Video courses on Linktree

• Downloadable worksheets

• Blog articles and spiritual education

• Livestreams and subscriptions via TikTok & other social media platforms

3.      Access & Usage: All video content is stream-only. You must not download, copy,

or redistribute materials.

4.      Payment & Subscription: Handled via third-party providers (Linktree, PayPal, Stripe, TikTok). Platform-specific rules apply.

5.      Refund Policy (Instant Access): Due to instant access, no refunds are given once content is accessed unless legally required. This ensures fairness and prevents misuse.

6.      Conduct Rules:

• Respect all members

• No spamming or third-party promotion

• No harassment or impersonation

• No fake accounts

• No profile photo and bio = removal

7.      Intellectual Property: All content remains the intellectual property of Sarah Lee – Alternative Medium. Do not reuse or duplicate without written consent.

8.      Disclaimers: Services are spiritual tools and not replacements for professional medical or psychological support. Outcomes are not guaranteed.

9.      Limitation of Liability: We are not responsible for outcomes or actions taken based on use of our services.

10.   Termination: Access may be revoked for breaches of these terms or inappropriate behaviour.

11.   Governing Law: Governed under UK law unless local laws require otherwise.

Refund & Instant Access Policy

Due to the nature of digital content, all purchases are final. You acknowledge that:

• Courses are accessible immediately upon payment

• No refunds will be issued after access begins

• Applies to digital events, livestream replays, and distant sessions Exceptions may apply where required by law.

Cookie Policy

Cookies are used to:

• Track traffic and analytics

• Personalise content delivery You can manage cookie settings in your browser. Disabling them may affect functionality.

Course Disclaimer

Our courses are spiritual education programs rooted in lived experience. Content includes:

• Traditional mediumship (messages from loved ones)

• Spirit communication and working with guides

• Lost soul support and rescue mediumship

• Awareness of negative entities and astral phenomena

Results may vary. This course is for educational purposes only.

Service Disclaimer

Mediumship and energy work services aim to support your spiritual development. We do not guarantee results and recommend using your own discernment.

Contact Details: Email: sarah@alternativemedium.com\ Website: www.alternativemedium.com

Thank you for choosing Sarah Lee – Alternative Medium\  SLAM – Spirit, Love & Memory